Privacy Policy

Last Updated: September 23, 2026

At Rent A Car Dhaka, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our car rental and transportation services.

1. Information We Collect

When you use our website, contact us, or request a rental service, we may collect information such as:

  • Full name
  • Phone number
  • Email address
  • Pickup and drop-off locations
  • Rental dates and times
  • Vehicle or service preferences
  • Booking and inquiry details
  • Information you provide through contact or booking forms

We may also automatically collect limited technical information, such as your IP address, browser type, device information, and pages visited on our website.

2. How We Use Your Information

We may use the information we collect to:

  • Process and manage your car rental requests
  • Confirm and communicate about bookings
  • Provide requested transportation services
  • Respond to questions and inquiries
  • Provide customer support
  • Improve our website, services, and customer experience
  • Send important service-related communications
  • Prevent fraud, misuse, or unauthorized activity
  • Comply with applicable legal requirements

We do not use your personal information for purposes unrelated to our services unless permitted by law or with your consent.

3. Information Sharing

We do not sell or rent your personal information to third parties.

We may share relevant information with trusted service providers when necessary to operate our business, process bookings, provide transportation services, process payments, maintain our website, or provide customer support.

We may also disclose information when required by law, legal proceedings, or a valid request from a government authority.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, remember preferences, and improve the overall user experience.

You can adjust your browser settings to manage or disable cookies. However, disabling certain cookies may affect some website functionality.

5. Third-Party Services

Our website may use third-party services such as analytics tools, payment providers, maps, communication platforms, or other website services.

These third parties may process information according to their own privacy policies. We recommend reviewing the privacy policies of any third-party services you use through our website.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

When information is no longer required, we may securely delete or anonymize it.

8. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request access to information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Withdraw consent where processing is based on consent
  • Ask questions about how your information is being used

To make a privacy-related request, please contact us using the details provided below.

9. Children’s Privacy

Our website and services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent where such consent is required by law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.