Last Updated: September 23, 2026

Welcome to Rent A Car Dhaka. By accessing our website or using our car rental and transportation services, you agree to comply with the following Terms & Conditions. Please read these terms carefully before making a booking or using our services.

1. About Our Services

Rent A Car Dhaka provides car rental and transportation-related services in Dhaka and other locations where our services are available.

Our services may include:

• Daily and short-term car rental
• Long-term car rental
• Airport transfers
• Chauffeur-driven car rental
• Corporate transportation
• Wedding and event transportation
• Other transportation services offered through our website

Service availability may vary depending on vehicle availability, location, date, and other circumstances.

2. Booking Requests

Submitting a booking request through our website does not necessarily guarantee a confirmed reservation.

A booking will be considered confirmed only after Rent A Car Dhaka has reviewed the request and provided confirmation.

Customers are responsible for providing accurate information, including:

• Full name
• Contact information
• Pickup and drop-off location
• Rental date and time
• Required vehicle or service
• Any other information necessary to complete the booking

We may contact you to confirm or clarify your booking details.

3. Vehicle Availability

All vehicles are subject to availability.

The vehicle shown or selected during an inquiry may not always be available at the requested date or time. If the requested vehicle is unavailable, we may offer a comparable alternative vehicle where possible.

Vehicle images shown on the website are for illustration purposes and may not always represent the exact vehicle provided.

4. Rental Period

The rental period will be based on the date and time agreed upon during booking.

Additional time beyond the agreed rental period may result in additional charges, depending on the applicable rental terms.

Customers should inform us as early as possible if they need to extend their rental period.

5. Chauffeur-Driven Services

For chauffeur-driven services, the driver will operate the vehicle according to the agreed booking details.

Customers are expected to treat drivers and service staff respectfully.

The driver may refuse requests that are unsafe, unlawful, or outside the agreed service requirements.

6. Customer Responsibilities

Customers are responsible for using the vehicle and services in a safe and lawful manner.

Customers must not use a vehicle for:

• Illegal activities
• Racing or competitive driving
• Transporting prohibited goods
• Any activity that may cause unreasonable damage or risk
• Any purpose prohibited by applicable law

Customers may be responsible for costs resulting from misuse, negligence, intentional damage, or violation of the agreed rental conditions.

7. Documents and Identification

Depending on the type of rental or service, customers may be required to provide valid identification, driving documents, or other information before the service is confirmed.

The required documents may vary depending on the vehicle, rental arrangement, and applicable laws.

8. Payment

Rental prices and service charges will be communicated or displayed according to the applicable booking arrangement.

Depending on the service, payment may be required before the rental, at the time of service, or according to an agreed payment schedule.

Any applicable additional charges will be communicated to the customer where reasonably possible.

9. Security Deposit

A security deposit may be required for certain rental arrangements.

If applicable, the amount and conditions of the deposit will be communicated before the booking is finalized.

Any refund or deduction from a security deposit will be handled according to the applicable rental agreement and may take into account damage, unpaid charges, or other legitimate costs.

10. Cancellation and Changes

Customers should contact Rent A Car Dhaka as soon as possible if they need to cancel or change a booking.

Cancellation fees, refund eligibility, or other charges may apply depending on the booking type, timing, and agreed rental terms.

Specific cancellation conditions may be communicated at the time of booking.

11. Late Pickup and No-Show

Customers are expected to be available at the agreed pickup time and location.

Delays, late arrivals, or failure to appear may affect the availability of the vehicle or service and may result in additional charges where applicable.

Customers should contact us as soon as possible if they expect to be delayed.

12. Vehicle Condition and Damage

Customers are expected to take reasonable care of any vehicle provided to them.

Customers may be responsible for costs resulting from damage caused by negligence, misuse, unauthorized use, or actions that violate the agreed rental conditions.

Normal wear and tear will be treated separately from customer-caused damage.

13. Traffic Fines and Other Charges

Customers may be responsible for traffic fines, parking charges, tolls, or other expenses arising from their use of a vehicle where applicable.

For chauffeur-driven services, applicable charges will depend on the agreed service arrangement.

14. Service Delays and Unforeseen Circumstances

While we make reasonable efforts to provide reliable services, circumstances outside our reasonable control may occasionally cause delays or changes.

These may include:

• Traffic congestion
• Road closures
• Weather conditions
• Vehicle breakdowns
• Accidents
• Government restrictions
• Public disturbances
• Other unforeseen circumstances

We will make reasonable efforts to communicate significant changes and provide alternative arrangements where possible.

15. Website Information

We make reasonable efforts to keep the information on our website accurate and up to date.

However, vehicle availability, pricing, images, specifications, services, and other information may change without prior notice.

Website content should not be considered a guaranteed offer unless specifically confirmed by Rent A Car Dhaka.

16. Third-Party Links

Our website may contain links to third-party websites or services.

These websites are operated independently from Rent A Car Dhaka. We are not responsible for the content, availability, privacy practices, or policies of third-party websites.

Customers should review the terms and privacy policies of those websites before using them.

17. Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, logos, images, design elements, and other materials, belongs to Rent A Car Dhaka or is used with appropriate permission.

You may not reproduce, copy, modify, distribute, or use our website content for commercial purposes without prior written permission.

18. Limitation of Liability

Rent A Car Dhaka will make reasonable efforts to provide the services described at the time of booking.

However, we are not responsible for losses, delays, or disruptions caused by circumstances beyond our reasonable control.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

19. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our services, business practices, or legal requirements.

Updated terms will be published on this page with a revised “Last Updated” date.

Your continued use of our website or services after an update may be subject to the revised terms.

20. Governing Law

These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws of Bangladesh.

Any disputes relating to these terms or our services will be handled according to the applicable laws and jurisdiction of Bangladesh.

21. Contact Us

If you have any questions regarding these Terms & Conditions, bookings, or our services, please contact us:

Rent A Car Dhaka
Dhaka, Bangladesh
Phone: [Your Phone Number]
Email: [Your Email Address]
Website: rentacardhaka.com

By using our website or requesting our services, you acknowledge that you have read and understood these Terms & Conditions.